Information We Collect

When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also utilize data to enhance our services and the user experience on our site. This helps us identify which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Echo Journal Hub respects privacy and does not sell personal data to third parties. We share information only when needed to deliver our services or when required by law.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to safeguard it. This involves secure data storage, encrypted transmissions, and restricted access to personal information within our company.

Although we employ robust security measures, no online transmission method is perfectly secure. We continually update our security practices to guard against new threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was gathered.

Cookies and Website Tracking

Our site employs cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may impact website functionality. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites or services. This privacy policy applies only to Echo Journal Hub and our website. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Updates to Our Privacy Policy

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date shown at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.

Get in Touch About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.